0 It’s Safest To Save Talking Smack For Home. From customers defecating in aisles, to some threatening to gun down employees, to others just being downright physically and verbally abusive. Bigdiq explains; “IT support. They informed me 'there was quite the mess in the toilet cubicle'. Nothing more needs to be said." I wanted to dive over the counter and beat his greedy behind, but...you know...it's illegal and stuff.". He was getting agitated and asked to speak with her manager. r/AskReddit is the place to ask and answer thought-provoking questions. She would always try and send mail to the IRS, and would write nonsense all over the envelope. I come back ... she goes 'I just want you to know ... you're disgusting. I told her what it was, and she shrugged. Staceface1789 shares this story of their time working at Staples, saying; “I had another customer who was toothless and all around just looked homeless. 12. The next thing I know, I hear a scream, and turn in time just to see a fridge falling on me and my register. While working on that, she pulled out a box knife she had found and slit both of her wrists. Like what you see here? We hope this customer got the help she needed, and assuming her need to contact the IRS was real, we hope she got eventually got in touch with them. I understand you're frustrated but I have given you absolutely every logical solution I can think of to resolve the issue at hand. Anyways, this dude comes in and orders a bunch of tacos for him and his wife. I dropped to the floor as it smashed my counter, and pinned me between the broken register and the floor. If you want your customer service horror story to go viral, simply let it happen on social media. The following stories are from readers, their names have been concealed. She was stealing a Mach 3 razor for those who are curious.”. He started to get agitated and so my dad went to go get the owner. They work here so they have to bend over backwards for you "because that's their job." - Redditor JESUS_HATES_FIGS. Rising. Freelittyta recalls a time an obviously disturbed and unwell customer approached her at work, writing; “This lady who used to have two hands, but now only has one, because she CUT HER OWN HAND OFF! Customer, crew, manager, and this lady. And while the following stories aren't "suffered a broken nose being dragged screaming off a plane" levels of awful, they're still pretty shitty. Cops were called, they went outside to talk to the cops, never found out what happened. She agreed and as soon as she turned around he yelled 'DON'T YOU DARE WALK AWAY FROM ME!' Belgium, Instant Karma, Jerk, Restaurant, Wordplay | Right | December 19, 2020 . the stories were just as wild as you'd imagine. We’re sure anyone who has ever worked in IT has some colorful stories about the technological challenged customers they come face to face with. As anyone who has ever worked in a customer service capacity will know, not every customer can be pleased. I ask her if I can help her. The jerk actually tossed that 15 cents I gave him, into his tacos, and accused us of doing it! Bad customer service is all the rage these days. Or the person who got their testicle trapped in a piece of IKEA furniture. Right before Christmas time, people would come in RIGHT when we opened, buy our whole stock, and sell them online for double what they paid. Subscribe to our daily newsletter to get more of it. She ended up being OK, and ended up in jail for awhile for it. Whenever I get asked about my favourite gift, I tell the story above. So, our manager asked him to leave and he was yelling he was going to file a BBB report. Some people really shouldn't procreate.” We hope this Reddit user got a raise because minimum wage is not enough to compensate when dealing with that dirty mess. These stories from Reddit users prove that working in retail, the food industry or customer service is a hard job-especially when you have to deal with customers as crazy as these. 13 haircut horror stories that will make you want to skip the salon. These customer horror stories will make you want to never go to the mall again. A young woman comes into the store one night at about 1 a.m. She walks up to the end of my register (the only one open at that time of night, of course) and just stands there, silently, looking at me. The local Walmart was notoriously bad. I had to run to get the price. It hit her square in the back. Reminder: Please blur all personal info before posting screenshots. We’re sure that working in the food industry attracts a variety of strange and disgusting customers. When I found a pair of dirty underwear-I called it a day [...] it turns out, he had covered the place in feces while having a one man handshake, and finished off in his pants (which he left for others to clean up). It hit her square in the back. since. share. Starface1789 recalls another customer who actually threatened her wellbeing. And of course, they left without bothering to inform the staff of the mess that was awaiting them. She tells me she's a 'touch-typer, and doesn't have time to know the difference between the slashes.' Thankfully, most retail workers have strong levels of patience and tolerance, because shopping would be nearly impossible without their hard work and patience. It was at least an hour before I was able to get away from the counter, and so that was the day I was forced to listen to some kind of generic 'A Very Jazzy Jinglebells' some 30 times back to back." The response by the restaurant chef was quite priceless. Somehow, around 5 p.m. maybe, I found myself the only employee in the entire store — not a single co-worker to be found, and we were slammed with customers. We hope these stories will leave you with some good takeaways and add to your holiday cheer. There was a line half way around the outside of the store before we even opened (people had camped out early, etc). - Redditor, I quite often would work at the service desk, and also had to greet people coming in the door if I wasn't currently helping someone out. The letter "P" styled to look like a thumbtack pin. Also keep this post as a reminder for what not to do in public. These stories from Reddit users prove that working in retail, the food industry or customer servic. Cutting off your hand is obviously not a sign of good mental health, so we hope this customer got more than just her receipt. - Redditor PlainSaltines, "I worked at a craft store. I obviously acknowledged that a mistake had been made, and that whether it was our fault or not, that she would be refunded and we could put her in a large hall upstairs (that could only seat 20 people, she needed 40 seats). 9. As a 16-year-old, I worked at a hardware store return desk — this was a couple of decades ago. "I got a final written warning (mind you I hadn't had any for my entire 11-month duration at this place) because I didn't give enough notice to take two days off. And they can definitely tell you the customer isn't always right. - Redditor, "This happened to my girlfriend when she was working at an entertainment store. My friend handled it the best she could and walked away, and the whole staff saw it, including management. His wife wanted a refund on her drink because we were out of our popular tea, and I wasn't gonna make a new batch when it was five minutes from closing. From customers defecating in aisles, to some threatening to gun down employees, to others just being downright physically and verbally abusive. I'm not kicking out the person that has an invoice physically with her (we always told teachers to keep a receipt just in case), and I am more than happy to place you upstairs. There was this one lady who arrived later than the rest of the customers, and clearly expected to be allowed to get to the front of the line. So, we made a rule that one person could buy two Wii's per day. As always, these are real e-mails from real readers. Every person has a terrible customer service story to tell. – Shirlena6 (via Reddit) [Read: 20 Types of physical touches and what each ones means] Being a massage therapist is a rewarding yet challenging profession. "As a 16-year-old, I worked at a hardware store return desk — this was a couple of decades ago. However, if this customer is real, then we hope she got the help that she needs! She messed up and I had to grin and bare it. - Redditor Babblinglib. These bad customer service stories are newsworthy because of how relatable they are. The World's Most Entertaining Car Website, Chicago, Stormi, & True: 10 Fun Facts About The Kardashian “Triplets”, 15 Horrible Customer Stories That Will Actually Make Your Jaw Drop, 10 Stars Who Have Been Banned From Talk Shows, 10 Reality TV Stars Who Married Actual Celebrities, 10 Celebs Who Changed A Lot Once They Hired A Stylist, Riverdale Cast: Current Ages, Relationship Statuses, & Net Worths, 10 Celebs Who Married Young...And Stayed Married, 10 Celeb Couples Who Got Together During Quarantine, Everything The Kardashian-Jenner Women Have Said About Love, Taylor Swift: 10 Lyrics That Are Way Too Relatable, Gossip Girl Cast: Current Ages, Relationship Statuses, & Net Worths, Emily Ratajkowski & 9 Other Celebs Expecting Babies In 2021. We called 911, and while waiting for an ambulance/police to show up, the shoplifter climbed into the ceiling. Him: 'No......I got here first, so I'm going to buy what I asked for.' - Redditor Sufiguru1137. If you even tried to talk to him about it, a high-pitched 'FOR ANY REASON!' She holds up one finger as if to say 'Wait a second,' and then projectile vomits all over the register. Middle of the rush. We would definitely be baffled if we encountered a customer as clueless as this one. Happy holidays, right? The Twitter auto-reply Massacre . I told her, she made a huge face, insisted 'that wasn't what the sign said', even though I read it out loud to her! After listening to him talk about this for a few minutes, and wishing I could leave and not hear about him and his girlfriend, he then asked me if I wanted to join them for a threesome." I told him how stupid it was to expect a friendly welcome, and he should f*** off sharply." It was Friday morning, and I was the manager on duty. and threw the entire console at her. As soon as the manager walks outside to check on the progress, this crazy dude grabs a hand-truck, and tries to move this fridge by himself! She love spontaneous road trips, drinking coffee from mason jars, and her hair straightener. - Redditor, Once I got asked how big our 12-inch pizza was." - Redditor OrigamiJ88, "I was working in a grocery store as that store's third-shift cashier. Again-nobody thought anything of it. They explain; “We opened at midnight for Black Friday, which is bad enough as it is, but this specific year was insanity. It’s even more frustrating when they then try to blame their error on you. I come back ... she goes 'I just want you to know ... you're disgusting. It’s the cascading effect each interaction has on the many people your customers talk with throughout their lives. He and his son shuffled off and I didn't think anything of it after that. But I'm gone from there so it's all good now.” Yuck! Paige DiFiore. After all, calling this customer 'Bloody Stump Mary' sounds more like a campfire ghost story rather than a disgruntled shopper. Well, WOW Air certainly knows how to make an exit. This lady reached for them, and the man bumped her with his cart and told her to put them back because he wanted to buy them. The cashier tells them no and the customers say ok and wander off. But the guy hadn't bought the battery there! card classic compact. Honestly, we’re surprised this Reddit user didn’t quit her job right then and there because getting threatened by that crazed customer would be our last straw. Really drunk [...] At some point, he said he was going to the toilet. Maybe you get bad customer service because you're a bad customer. No life saving asterisk ... no exceptions. 1. "You're the customer so you're always right." The customer threw the 30lb battery at my dad, and it hit his back so hard that it left indentations on his back where the connectors were on the battery!" She said, verbatim, 'I'm really sorry that happened ... but why weren't we making sure the soups were properly stocked?'" They recount; “Had a customer at my very first job that had 'reserved' a hall at our music store for her piano students to preform. Though we wouldn’t say that was the real reason in this case. Have you served customers like these? card. At the return counter we stood under a soul-sucking sign that stated in bold letters that if the customer was not satisfied with their purchase FOR ANY REASON we would exchange or refund the price of the item. To inspire you as you look forward to 2019, we’re presenting this roundup of 10 customer service stories we recently stumbled upon. What's Next For The Cast Of Schitt's Creek? Some customers, because they are people like any others, make mistakes. We call 911, and while waiting for an ambulance/police to show up, she climbed into the ceiling. There is never an excuse for threatening harm against another person, especially for something as dumb as poor customer service. We bolted down the stairs and slammed the door shut behind us. Impatient customers are just as bad (and destructive) as rude customers. "I used to work at a grocery store and in our produce section, we have 'reduced produce' which is a little shelf with fruit/vegetables that nobody bought that are still good, but will expire in about two-three days so it's much cheaper. A stylized bird with an open mouth, tweeting. Like the funny story where persons' dog turned pink after washing it with Tesco's pet shampoo for example. We rounded up some of the worst, "I used to work at a grocery store in the deli department back in college. Another customer waiting on food thought that she had just come in to the restaurant and got her food before he did, when he’d been waiting (approx. - Redditor Routerbox, "I quite often would work at the service desk, and also had to greet people coming in the door if I wasn't currently helping someone out. After listening to him talk about this for a few minutes, and wishing I could leave and not hear about him and his girlfriend, he then asked me if I wanted to, "I was working in a grocery store as that store's third-shift cashier. Only time I have ever attacked someone from behind with no warning." I had one customer threaten to bring her gun into the store and kill me because she didn't like the way I pulled her flash drive out of the computer.” We hope this employee called 911 as soon as possible after encountering this angry shopper. But, there was one regular who usually orders anything with chicken, because it was quick and simple. 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